ii.To assist in installing, configuration and supporting of new hardware and application software for client / server;

iii.To perform maintenance activities for ICT equipment and infrastructure;

iv.To carryout data and system backups, replications, recovery, periodic testing and restoration;

v.To create and maintain user accounts;

vi.To provide support to NIDA systems and platforms;

vii.To identify and implement proactive monitoring solutions for maximum availability of databases and systems;

viii.To produce hardware and software technical specifications and standards;

ix.To prepare ICT management systems and technical documentations;

x.To establish ICT knowledge gaps, prepare appropriate training materials and conduct trainings;

xi.To perform systems quality assurance checks; and

xii.To perform any other relevant duties as may be assigned by the supervisor.