ii.To perform maintenance activities, system backups, restoration, and/or retention of systems, software, and data;

iii.To administer servers, security systems, databases, business applications, tools, and manage user accounts;

iv.To prepare reports and documents for various stakeholders i.e system users and management;

v.To troubleshoot, document and communicate computer systems related problems, solutions and the implementation process;

vi.To provide appropriate infrastructure technology solution to support operations;

vii.To prepare systematic documentation for monitoring hosting infrastructure;

viii.To be responsible for administration of server virtualization and infrastructure;

ix.To manage security access to assigned systems, related records, documents, and data;

x.To perform backups and disaster recovery operations;

xi.To confer with employees and the project team to provide technical advice, support, and to resolve problems;

xii.To create and update procedural and training documents for the assigned systems;

xiii.To manage ICT assets, systems diagrams and related documentation,

xiv.To manage hardware devices and licenses of all programs in use;

xv.To ensure high-availability of infrastructure, products and services.