JOB DETAILS:
Educational Qualifications: Bachelor’s degree in Human Resources Management or a related field
Relevant Experience: 10 years in Human Resources Management

Main Duties and Responsibilities:
Management and Support:
• The HR and Admin Manager provides the day-to-day performance management guidance to the business’s management personnel through coaching, career development, counseling, and disciplinary actions. In this capacity, the HR and Admin Manager manages and resolves complex employee-relations issues.
• The HR and Admin Manager also takes initiative and provides informal leadership and mentorship to less experienced HR professionals within the business where he acts as the program/process leader for various HR initiatives, for example, performance management process, succession planning, or employee development.
• The HR and Admin Manager creates a people plan for the business and its various departments taking into account the wider HR agenda and any specific people issues that may be existent within the business. He also implements talent management processes for all employees in all departments within the business and provides thought-leadership on issues that may avail improved operation and performance of the business as a whole as well as the HR department.
• Provides support to stakeholders by coaching them into thinking innovatively about their work processes and team structures with a view of improving the business’s overall efficiencies.

Strategy:
• The HR and Admin Manager supports the embedding of the business’s strategies at various departments and levels. In this capacity, the HR and Admin Manager provides guidance and input on workforce planning, business unit restructures, and succession planning, ensuring that core HR processes are applied appropriately and in a legally compliant manner.
• In this capacity, it is the HR and Admin Manager’s role to develop strategies for people management, succession planning, and talent management for key managerial positions and for stakeholders. The HR and Admin Manager also develops a power plan for the business in order to guarantee that resources are managed strategically. This is inclusive of developing a strategic approach to the recruitment of key personnel.

Analytics:
• In the analytical role, the HR and Admin Manager analyzes trends and metrics in partnership with other HR teams in order to develop and enhance solutions, processes, and programs that address current problems and also to avoid future ones. The HR and Admin Manager assists in the measuring, validating, and testing of the effectiveness of metrics that are applied by the business to assess and drive productivity optimization.
• The HR and Admin Manager is also tasked with developing programs and methods that aid in the achievement of measurable improvements in metric results and which avail actionable people management solutions and strategies.

Relationships:
• The HR and Admin Manager is also tasked with maintaining healthy relationships across the business. In this capacity, he conducts regular meetings with the various business departments, builds, and develops trusted relationships with the various departmental leaderships.
• Additionally oversees and manages complex employee-relations issues, supporting formal appeals and hearings while simultaneously coaching the relevant managers on management best practices.

Collaboration:
• The role of the HR and Admin Manager is largely a collaborative one. The HR and Admin Manager teams up with other HR departmental teams in determining approaches to matters of recruitment, compensation, and other HR functions in order to ensure that the programs in place are effective and efficient.
• Actively participates in HR department meetings and contributes to the formulation of solutions for the HR department, business department, and business-wide challenges.
• The HR and Admin Manager also works collaboratively with departmental heads throughout the business, assisting them in understanding compensation and rewards programs, training and development programs, and aiding in the indoctrination of proper management and communication practices.
• The HR and Admin Manager additionally works closely with the stakeholders ensuring that they are accessing the most relevant/suitable labor and development programs while supporting the design and development of new/improved labor and development programs.
• Works with the stakeholders throughout the business units with a view of further driving the people management agenda that will in turn support the achievement of the business’s overall goals.

Knowledge and Opportunity:
• The HR and Admin Manager has an obligation to maintain an in-depth knowledge of the legal requirements, internal and external, related to the day-to-day management of employees within the business, reducing legal risks, guaranteeing regulatory compliance, and most importantly enabling employee satisfaction and retention.
• In this capacity, the HR and Admin Manager conducts research consistently and avails ways to add value to the business by presenting an appropriate blend of reactive and proactive solutions for people management, which will further the business’s agenda across all departments and ultimately enable the achievement of overall goals.

Functional / Technical Skills
• Analyzing Information
• Attention to detail.
• Deadline-Oriented
• Confidentiality
• Thoroughness
• Communication
• Teamwork and collaboration
• Customer service