Location: Dar Es Salaam, Tanzania

Nationality: Tanzanian Citizen

Experience: Minimum 4 years’ experience in a 4 Star Hotel as a Sales Manager

Budget: Mid-level with benefits

Summary

·         Ensures professional Sales Calls using the Hotel Consultative Selling principle and SMART Selling philosophies.

·         Carefully plans Sales Calls into defined objectives.

·         Maintains a detailed knowledge of hotel facilities, features and services.

·         Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.

·         Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Director of Sales.

·         Follows up sales leads to identify prospect.

·         Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.

·         Professionally conducts routine telemarketing activities to identify new accounts.

·         Entertains and conducts hotel inspections to clients whenever required.

·         Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.

·         Achieves the monthly and annual personal target and the segment target room night production and room revenue.

·         Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.

·         Assists the Sales Managers and Director of Sales to follow up on all matters in their absence.

·         Ensures services provided by the department are always available and carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.

Qualifications

·         4 years’ experience in a proactive sales role

·         4 or 5 star luxury property sales experience is an advantage.

·         Excellent  problem solving skills, strategy formulation, account development, administrative and interpersonal skills.

·         Exceptional command of the English language (verbally and non-verbally both).

·         Kiswahili is an advantage.

·         Travel within Tanzania and East Africa is a frequent requirement

·         Well-organized

·         Good time management skills

·         Computer-literate, used to handling e-mails, Microsoft Office applications

·         Enthusiastic team player

·         Can start right away