We are urgently looking for Hotel Receptionists for our hotel located in Ilala Dar es salaam.
Responsibilities :

• Guest Check-in and Check-out: Welcoming guests, assigning rooms, and processing payments.
• Room Assignments: Allocating rooms based on availability and guest preferences.
• Guest Inquiries: Answering questions about the hotel, local attractions, and services.
• Reservation Management: Handling bookings, cancellations, and modifications.
• Problem Resolution: Addressing guest complaints and concerns promptly and professionally.
• Baggage Handling: Assisting with luggage storage and retrieval.
• Concierge Services: Providing information about local attractions, transportation, and dining options.
• Cash Handling: Processing payments and maintaining accurate records.
• Administrative Tasks: Completing paperwork, such as guest registration forms and incident reports.

• Excellent Communication Skills: The ability to interact with guests in a friendly and professional manner.
• Strong Interpersonal Skills: Empathy, patience, and a positive attitude.
• Problem-Solving Skills: The ability to think quickly and find solutions to problems.
• Organizational Skills: The ability to multitask and prioritize tasks.
• Computer Skills: Proficiency in hotel management systems and other relevant software.
• Attention to Detail: Ensuring accuracy in all tasks.