Position Overview

Let’s grow together, become our mixx by os High Value Merchant Officer.

Requirements

• 2 years of work experience, especially in marketing & sales related roles or customer service.
• University Degree in Business Administration, Social Science, or a related field.

Core Responsibilities

• Coordinate and oversee merchant acquisition activities to ensure alignment with company objectives and timelines.
• Plan and execute targeted campaigns and market attacks to onboard high-value merchants efficiently.
• Collaborate with internal teams, external partners, and contractors to track progress and resolve onboarding challenges.
• Conduct field visits to engage with potential high-end merchants, deliver training, and promote solution adoption.
• Support on-ground teams during activation campaigns with logistics, kiosks setup, and marketing material distribution.
• Build and maintain long-term relationships with high-value merchants through regular, personalized engagement.
• Work with the Trade Marketing team to ensure proper branding and provision of required merchant tools.
• Monitor KPIs across internal and external acquisition efforts and provide regular performance reports to management.
• Ensure smooth coordination and communication with all stakeholders involved in merchant onboarding.
• Keep detailed records of onboarding activities, team contributions, and third-party deliverables.
• Share actionable market insights to support strategic acquisition planning and decision-making.
• Undertake additional tasks as assigned, showing adaptability and commitment to broader company goals.

Core Competencies

• Excellent communication and interpersonal skills.
• Eager to find flaws in a process for improvements.
• Ability to work in a goal-oriented environment.
• Problem-solving and customer satisfaction orientation.
• A team player, able to work well in multicultural environments.
• Able to build relationships quickly and retain them.