JOB DETAILS:
Position: Graduate Trainee – Relationship Management & Administration
Department: Relationship Management & Admin
Company: African Bulk Company
Location: Dar es-Salaam, Tanzania
Reporting to: Operations Manager

Job Summary:
The Graduate Trainee program at African Bulk Company is designed for recent graduates who are eager to kickstart their careers in the commodities trading and logistics industry. This program offers hands-on experience and mentorship to develop key skills and knowledge necessary for professional growth within the organization.

The Graduate Trainee in the Relationship Management & Admin Department will undergo comprehensive training and development to support various functions within the department. This role is designed to provide a solid foundation in  relationship management, administration, and customer service within the industry.

Key Responsibilities:
Relationship Management:
• Assist in building and maintaining strong relationships with clients, partners, and stakeholders.
• Support the Operations Manager in identifying client needs and providing solutions.

• Attend client meetings, prepare reports, and follow up on client inquiries.
Customer Service:
• Respond to client inquiries and provide excellent customer support.
• Assist in resolving client issues and escalating complex cases to senior staff.

• Monitor and track shipments to ensure timely delivery and clearance.
Administration:
• Perform general administrative duties, including data entry, filing, and document management.
• Assist in preparing and processing customs documentation accurately and efficiently.

• Coordinate with internal teams to ensure timely and accurate customs clearance processes.
Shadowing and Learning:
• Shadow experienced professionals to gain insights into daily operations, processes, and best practices.
• Learn to utilize relevant tools and technologies associated with the role.

• Build professional relationships within the organization and with internal stakeholders.
• Participate in company events, meetings, and other networking opportunities.

Qualifications:
• Bachelor’s degree in Relevant Field, e.g. Economics, Business Administration, Logistics, Finance.
• Recent graduates or candidates with up to 2 years of relevant experience.

• Strong analytical, problem-solving, and communication skills.
• Excellent written English and Swahili
• Eagerness to learn and adapt to a fast-paced environment.
• Ability to work independently and as part of a team.

Preferred Skills:
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Previous internship or project experience in a relevant field is a plus.

What We Offer:
• Competitive stipend during the trainee program.
• Mentorship and guidance from experienced professionals.
• Opportunities for career advancement based on performance and potential.
• A collaborative and inclusive workplace culture.

Graduate Trainee Opportunity at African Bulk Company