We are looking for a French-speaking Sales & Marketing Expert with a broad knowledge of Northern Tanzania and Zanzibar as destinations. If you have good customer service skills, an extensive record of itinerary preparation, excellent computer skills, accurate costings skills, an eye for detail and if you are a team player yet also able to work individually, you may be the person for this position.

Your responsibilities:

• Working very closely with established agents and giving your full attention to their requirements
• Quoting and preparing itineraries for our French and English-speaking agents and direct clients, dealing with your enquiries from the beginning until completion of safari
• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Communicating with clients in French and English by email and phone in a friendly and courteous manner, with accurate and consistent information
• Meeting all clients in country to go over itineraries and to make them feel welcome in Tanzania
• Liaising with reservations, operations, accounts and driver guides in a friendly and accurate manner to ensure all trips happen smoothly and all reporting is timely and efficient
• Actively marketing of the company to direct clients and agents in all countries, and working closely with the GM and our external marketing companies to promote safaris and Kilimanjaro
• Assisting the management with supporting tasks, such as preparations of example itineraries, social media, marketing, presentations, etc
• Other duties as outlined by the management.

Required profile for job ad : French Speaking Safari Sales Expert Required

• Excellent communication skills and fluent in French and English, spoken as well as written
• Advantageous to have a qualification in Tourism Studies or relevant sales or marketing diploma
• Experience in marketing safaris and Kilimanjaro as well as cultural activities
• Minimum 5 years of experience as sales and reservations in the Tanzanian safari industry
• In depth knowledge of camps and lodges in Northern Tanzania and hotels in Zanzibar. Driving distances as well as possible challenges en route is also very important
• Passionate about creating unique safari experiences for our clients and for growing the business
• You are a team-player but at the same time you are able to work individually and remote
• Your computer skills are up-to-date, including Excel, PowerPoint, working in the cloud, itinerary software.