About the job

Join The Mora “Member of Leading Hotels of the World”, as Executive Housekeeper and ensure the highest cleanliness and presentation standards across guest rooms, facilities, and hotel guest areas. As Executive Housekeeper you will be in charge for Housekeeping, laundry and public-area team. You will support your team to consistently deliver great guest experience, exceeding expectations and presenting the luxury hotel brand at its very best.

About The Job

• Responsible for hotel Housekeeping team, including Public Area and Laundry
• Preparation of room lists and staff rosters, as well and assigning ad hoc tasks.
• Ensuring cleanliness and hygiene throughout the hotel, as well as compliance with HACCP guidelines and quality standards.
• Daily spot checks ensuring all hotel areas are inline The Mora brand standards.
• Deliver regular team meetings and individual trainings to ensure your team have the tools and knowledge they need to succeed.
• Control expenses and optimize resources, manage budgets effectively and minimize waste.
• Promote sustainability and eco-friendly practices and implement initiatives to reduce environmental impact.
• Supervise laundry and linen services, maintain the linen hotel inventory, Ensure clean and timely turnaround of guest linens.
• Manage inventory of cleaning supplies and equipment: Maintain adequate stock and control costs.
• Prepare reports and analyses data, track performance metrics and identify areas for improvement.
• Implement pest control measures, and maintain a pest-free environment for hygiene and guest comfort.
• Final release of guest rooms and availability to Front Office team.
• Stays updated on booking status and occupancy forecast and initiate any necessary measures to ensure a smooth operation with highest level of guest satisfaction. Monitor the occupancy figures and adjust the duty rosters as required.
• Fosters high energy and teamwork within the department and with other hotel department teams.
• Participate in department manager meetings to update other department heads and Hotel General Manager.
• Close collaboration with the front office and maintenance teams delivering an end-to-end guest service.

About You

• A friendly, supportive, and open minded individual
• Strong communication skills and leadership qualities
• Previous leadership role in rooms division or housekeeping is mandatory.
• Customer focused with an eye for detail and delivering high standards.
• Physically resilient, eager to learn and a great team player.
• Able to confidently lead an international hotel department.
• Build and maintain effective communication across your department and other departments promoting teamwork and collaboration.
• Languages required – Strong English required for this role. Other European languages would be advantageous.

About Our Offer

• Competitive salary and benefits as standard.
• Additional reward model according to entity and home country including financial, travel, health & wellbeing, and lifestyle. Accommodation in the hotel with full board in main restaurant.
• Return ticket every 12 working months (for expat).
• Working within a fast-growing international hotel company within the world’s leading tourism group.
• We promote career development with wide range of international opportunities across our business with an exceptional approach to your learning - access to free learning platforms & language lessons.

The Mora is a new 5* hotel brand, combining laid-back, contemporary luxury with a highly tailored and flexible approach that lets guests follow their mood into the moment. Whether it’s breakfast at 2pm, a relaxing spa treatment on the beach, or downtime in the room with a favorite cocktail, they set the schedule for a holiday that is an energy source for life. We are driven by curiosity and inquisitiveness, constantly seeking to reimagine the ordinary to elevate the experience for every guest. Because we know it’s not just the grand gestures that make a stay remarkable, it’s all the small moments too.

TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 15 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.