Job Description

• Quotations and Risk Acceptances:

• Ensure quotations are done and dispatched within the agreed turnaround time
• Accept all new agreed proposals which meets acceptable underwriting standards within the delegated authority

• Underwriting Process and Procedures

• Analyse and assess proposal forms and risk notes and confirm correctness within the acceptable underwriting standards
• Ensure all incoming business are captured in the system accurately and monitor backlog status and observe timely month end closing (25th of every month).
• Prepare /Issue policies and endorsements for all classes of insurance within the system at the agreed turnaround time
• Respond to all correspondence within the agreed turnaround time
• Ensure adherence to all the process, procedures and controls within the department.
• Ensure Reinsurance allocations are done properly as per treaty on every business before capturing into the system
• Conduct trainings on various covers to staffs, intermediaries etc.

• Risk Management

• Analyse and assess proposals and risk notes and recommend on the need to carry out surveys for small to medium size non-standard risks
• Communicate to the client’s progress on the implementation of surveyor’s recommendations in improving the status of risks written
• Resolve internal control audit recommendations fully and ensure no issue automatically escalates.
• Monitor the quantity and quality of work done with ZERO error which may result in disputes with other departments.

• Policy Renewals

• Work on the allocated renewal scrutiny listing 2 months prior to expiry of policy and dispatch renewal notices to producers/clients1 month prior to renewal date
• Follow up allocated policies falling due for renewal and provide weekly report to Underwriting manager to ensure achievement of monthly retention ratio of at least 90%
• Establish unrenewed list by 1st Week on the following month and make counter follow ups
• Filing – Comply with the agreed filing and record keeping system