Description and requirements:

We are looking for a reliable Delivery Agents who are concerned with customer satisfaction and delivering items in a safe, timely manner. The Delivery Agents will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client.

To succeed as a Delivery Agent, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

Communicating with dispatchers, drivers and other team members to make deliveries

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Providing excellent customer service, answering questions, and handling complaints from clients

Preparing reports and other documents relating to deliveries

Attention to detail

Delivery Agent Qualifications / Skills:

Excellent communication and organizational skills
Strong interpersonal and problem-solving abilities
Familiarity with local streets, neighborhoods, and routes
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team