Customer Support Agent
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | November 19, 2022 |
Category | Customer Service Management |
Job Type | Full-time |
Currency | TZS |
Description
Customer Support Agent
Role: Customer Support Agent, reporting to Customer Support Lead
Your role is to assist and maintain customer relations for Sokowatch. You are tasked with following up on active orders for the Sokowatch same day delivery brand promised. You are also responsible for timely valid feedback on order deliveries, cancellations and rebooking, where relevant.
Our Vision
Dominate the duka market across Africa by being their #1 partner for all goods and services by 2021. Sokowatch will provide everything a duka needs, no wholesalers or distributors necessary.
Your Mission in our Vision
Your mission is to develop a first-class customer support and management center by proactively problem-solving customers’ needs and challenges.
Locations: Tanzania
Reporting into | Customer Support Agent |
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