About the job

TrimCheck the #1 booking app for independent barbersThe RoleYou Will Be Responsible For

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.

Ideal ProfileSkills Required

• You have at least 1 year experience as a customer service representative
• You are service-oriented with excellent interpersonal skills.
• You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
• You are a strong team player who can manage multiple stakeholders
• You are a strong relationship builder
• You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

• Opportunities for career growth & development
• Attractive compensation package
• Great work culture