Customer Service Representative
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | January 2, 2023 |
Category | Customer Service Management |
Job Type | Full-time |
Currency | TZS |
Description
About the job
TrimCheck the #1 booking app for independent barbersThe RoleYou Will Be Responsible For
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
Ideal ProfileSkills Required
- You have at least 1 year experience as a customer service representative
- You are service-oriented with excellent interpersonal skills.
- You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
- You are a strong team player who can manage multiple stakeholders
- You are a strong relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
What's on Offer?
- Opportunities for career growth & development
- Attractive compensation package
- Great work culture