Customer Service Providers (Call Centre) (3)

at Ministry of Health
Location Dar es Salaam, Tanzania, United Republic of
Date Posted March 18, 2024
Category Customer Service
Government
Management
Job Type Full-time
Currency TZS

Description

JOB DETAILS:
The Ministry of Health is responsible for managing the Cadres of Doctors, Doctors of Dentists and Allied Health Professionals in the country through the Council Doctors Tanganyika (MCT) created under Section 4 of the Act of Medicine, Dentistry and Allied Health Professionals (Chapter No. 152).

The main goal of the Council is to ensure that the community receives quality services and safe from Professionals.

In strengthening and improving Health services in the country, the Ministry expects hiring one Information Officer (01) and Customer Service Providers (Call Centre Three (03) Agents for an Eleven (11) month contract. Praise and Duties for each cadre are outlined as follows:-

Qualifications of the Applicant
• Employed with a degree in Public Relations (Public Relations), Mass Communication, Administration, Human Resource Management, or other similar qualifications from colleges recognized by the Government.

Applying Instructions

1. Applicants employed in the Public Service should route their application letters through their respective employers.
2. If your names in your academic certificates are different from Birth Certificate and National ID you are required to have (Deed Pool from The Registrar of Oath at the Ministry of Lands, Housing and Human Settlements Development.
3. Applicants should indicate three reputable referees with their reliable contacts.
4. Certificates from foreign examination bodies for Ordinary or Advanced level education should be verified by The National Examination Council of Tanzania (NECTA) and National Council for Technical Education (NACTE).
5. Certificates from Foreign Universities should be verified by The Tanzania Commission for Universities (TCU).
6. Applicants with special needs/case (disability) are supposed/advised to indicate.
7. Presentation of forged certificates and other information will necessitate to legal action.

NB: All application should be submitted to Ministry of Health Recruitment Portal http://ajira.moh.go.tz/. Closing date will be two (2) weeks from this advertisement. Only successful candidates will be contacted and all interview costs will be borne by the applicants.

All applicants are reminded to comply with the application guidelines when filling the required information.

PERMANENT SECRETARY
MINISTRY OF HEALTH
P.O BOX 743 DODOMA
08/03/2024

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