Customer Service Consultant

at Shugulika Africa Limited
Location Dar es Salaam, Tanzania, United Republic of
Date Posted December 12, 2022
Category Consultancy
Customer Service
Management
Job Type Contract
Currency TZS

Description

JOB DETAILS:

Job Description
• Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
• Successful candidate should be able to handle all customer’s inquiries received timely and professionally.
• Monitoring the Airbnb page and responds clients.
• Understanding customers' needs and identifying their problems.
• Demonstrates a positive, enthusiastic, friendly attitude.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• 1-3 years’ experience in real estate or sales.
• Good knowledge of Microsoft Office, google sheets, emailing.
• Ability to troubleshoot key issues.
• Strong communication skills.