Customer Service Consultant
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | December 12, 2022 |
Category | Consultancy Customer Service Management |
Job Type | Contract |
Currency | TZS |
Description
JOB DETAILS:
Job Description
• Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
• Successful candidate should be able to handle all customer’s inquiries received timely and professionally.
• Monitoring the Airbnb page and responds clients.
• Understanding customers' needs and identifying their problems.
• Demonstrates a positive, enthusiastic, friendly attitude.
Requirements
• Bachelor’s degree or equivalent experience preferred.
• 1-3 years’ experience in real estate or sales.
• Good knowledge of Microsoft Office, google sheets, emailing.
• Ability to troubleshoot key issues.
• Strong communication skills.