Customer Service and Sales Point Executive
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | September 5, 2023 |
Category | Customer Service Insurance Management Sales and Marketing |
Job Type | Full-time |
Currency | TZS |
Description
\JOB DETAILS:
Description of core duties and responsibilities:
• Identification of potential clients/prospects and agents.
• Making presentations to clients/prospects.
• Closing sales for both medical and non-medical products.
• After sale services and delivery of policy documents.
• Preparation of daily sales reports.
• Writing Cover Notes and Issuing Stickers.
• Premium collection from the clients.
• Making follow up to our current agency and expected new agency.
• Issue Motor certificates/Cover Notes and register into TIRA MIS System.
• To deposit premium amount collected to the bank.
• Filing – Comply with the agreed filing and record keeping system.
• Customer Service – Attend to direct customers who visit the office for inquiry and provide prompt attention and efficient service.
• Prepare a weekly report such as Premium Register Report for the Sales Point Manager.
General performance standards:
• Excellent communication skills both verbal and written.
• Excellent presentation skills.
• Excellent attention to detail and follow up, possess good judgment and integrity and able to remain patient in difficult situations.
• Good negotiation skills.
• Excellent Interpersonal skills.
• Good listening skills.
• Ability to work under minimum supervision.
• Maintaining positive attitude and contribute towards quality work environment.
• Highly effective and efficient in meeting commitments and achieving results.
• Enthusiastic.
• Hard working person.
• Proficient in Micro Office Certified Programs: Micro Office Word, Microsoft Office Excel.
• Fluent in English language.
• Follow ups through effective communication
• Proper advice to potential clients.
Minimum qualifications and experience:
• Advanced diploma or bachelor degree in Insurance & Risks Management.
• Computer Application Knowledge.
• At least one year work experience in Insurance.
Key attributes:
• Strong team player, with the ability to work with colleagues at all levels.
• Good numerical skills and ability to absorb and understand detailed statistical data.
• High integrity.
Applying Instructions
All applications should have names of three official referees with their contact details. Applications accompanied by professionally prepared CVs, copies of all supporting documents along with a recent passport size photograph should be submitted
2023 to the following address.
Head of Human Resource and Administration
Strategis Insurance Tanzania Limited
P. O. Box 7893
Dar es Salaam
Tanzania
E-mail: hr@strategis.co.tz
Or delivered to:
Strategis Insurance Tanzania Limited
1st Floor, Masaki Ikon Building Plot no. 1520, Bains Avenue Masaki, Msasani Peninsular
Note: Only shortlisted candidates will be contacted.