JOB DETAILS:
Ref. No. AB.88/197/01D/23

The Medical Practitioner of Tabora-Kitete Regional Referral Hospital announces to Tanzanians qualified and willing to work in Tabora Regional Referral Hospital to apply for a position (127) of commitment to the contract for various cadres as outlined below.

17. Customer Care Service – 4 Positions

Qualifications: A degree in mass communication, administration, human resource management, records management, community development, or social welfare from an accredited university is required of applicants.

Responsibilities:
• Taking calls from clients and responding to them in a timely and satisfactory manner.
• Providing client support via the phone and online.

• Resolving problems that fall within their purview and raising more difficult concerns

• Giving clients feedback following problem resolution.
• Making phone calls to clients to update them on various healthcare issues.
• Keeping a call log up to date.
• Making the hospital’s required phone calls.

Eligibility and Requirement
1. Applicants must be citizens of Tanzania between the ages of 18 and 45.
2. Personal identification is required, such as a passport, NIDA ID, voter ID, or other valid paperwork.

3. For further steps, only those who have been shortlisted will be notified.
4. Foreign institution certificates need to be validated by the appropriate authorities.

5. False information submitted will lead to disqualification and possibly legal action.
6. It is required that public service rules be followed.

Candidates that are interested should send their applications together with: A cover letter outlining the role for which you are applying. A thorough resume. Copies of one’s professional and academic credentials. Birth certificate copy. Two pictures the size of a passport.

Three referees’ names and contact information. The Chief Medical Officer of Tabora Regional Referral Hospital – Kitete, P.O. Box 384, Tabora, is the address to which applications should be sent. Please take note that applications received after the deadline will not be accepted.