Customer Care Representative
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | February 26, 2025 |
Category | Customer Service |
Job Type | Full-time |
Currency | TZS |
Description

JOB DETAILS:
CUSTOMER CARE REPRESENTATIVE
At Rightway Schools, we pride ourselves on delivering exceptional customer experience. We are currently seeking a dedicated and enthusiastic Customer Care Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance and ensuring a positive experience with our services.
QUALIFICATIONS
1. Bachelor’s degree or Diploma in Business Administration, ICT, Marketing or any related field.
2. At least 1 year of customer service experience in a fast-paced environment.
3. Excellent communication, Empathy, interpersonal, Active listening and problem-solving skills.
4. Proficiency in ICT and good command of English
5. Entrepreneurial mindset and ability to work in a dynamic environment.
6. High ethical standards and ability to handle confidential information.
7. A love for reading books will be an added advantage