JOB DETAILS:
Mganga Mfawidhi  Katavi Regional Referral Hospital is announcing to all qualified Citizens to apply for various job positions by Contract for a period of one year. The relevant positions are as follows; -

When answering, please mention:
Ref.No.KTV/RRH/B.20/1/12 20.06.2024

13.0  Customer Care Provider – POSITION 6
13.1 Qualifications of the Applicant
Education of the fourth or sixth form with an A-diploma with the subject of  Customer Service and the Computer profession from Universities recognized by the Government

13.2 Duties and Responsibilities
a) Directing customers in various areas/types of services according to need
b) Registering all customers who come to receive medical care
c) Giving feedback to customers about various services and handling customer complaints
d) Ensuring customers pay for the various services they receive
e) Maintaining documents and information of customer secrets
f) Receiving comments from customers and submitting them to the relevant departments for various actions
g) Providing  customer service at acceptable levels

1. The salary level of each position will comply with the National Guidelines issued in July, 2021 regarding the manner of dealing with volunteers in health cadres;
2. The applicant must be a citizen of Tanzania and be at least 18 years old and no more than 45 years old;
3. Each applicant must attach a copy of the Secondary Education and professional certificates required according to the relevant Cadre as described in this announcement;
4. Each Applicant must attach a copy of the birth certificate;
5. Submission of forgery certificates will lead to legal action;
6. The applicant should attach a personal statement (CV) showing experience, phone numbers, his address and that of three (3) guaranteed guarantors.
7. Each Applicant should attach a letter of identification from the Executive of the Village/Street where he/she comes from/lives;
8. The applicant should attach two (2) small photographs (Passport size) to the application letter;
9. The applicant should attach copies of letters from his guarantors with copies of NIDA ID cards.
10. The applicant should be ready to arrange and change the work area according to the needs of the employer.
11. The applicant should be neat and highly disciplined.
12. Applicants whose cadres need to be registered by their professional boards must attach employment certificates and active licenses for cadres who are licensed
13. Applicants who meet the criteria will be called for an interview and those who fail to comply with the conditions of this announcement will not be called;
14. The deadline for sending applications is 02.07.2024
15. All applications should be sent by email: - katavirrrh@afya.go.tz or by post to the following address: -

Mganga Mfawithi,
 Katavi Regional Referral Hospital,
S.L.P 449,
MPANDA