About the job

Job DescriptionROLE DESCRIPTIONProvide product management & sales engagement to resellers. Understand vendor strategy & goals. Key in developing aligned strategies for the benefit of Westcon. Participate in the execution of sales and marketing plans UK wide.Duties & ResponsibilitiesSales

• Identify and establish new customer accounts (e.g., call dormant accounts, cold call, obtain leads from vendors)
• Maintain and grow business with existing accounts
• Support internal sales in managing account administration
• Consult with customers in selling and supporting Westcon products and services
• Provide product presentations and sales training for assigned accounts
• Manage demo stock requirements and evaluation stock
• Prepare partner plans and execute directly
• Identify cross selling opportunities within Westcon's products and services portfolio
• Create value add opportunities for Westcon
• Develop relationships with Vendor Account Management Teams

Customer Support

• Keep customers up-to-date with product-related information
• Coordinate with training, marketing, business development, and product management to effectively support the customer
• Establish productive vendor relations to ensure quality of service to customers

Business Management

• Maintain up-to-date profiles on accounts showing revenue projects and quotas
• Gain general understanding of customer business and strategic plans as they relate to Westcon products and services
• Maintain relevant account information on CRM.
• Monitor performance of allocated accounts and identify areas of opportunity
• Provide support in sales presentations, products demonstrations, customer training, and solution delivery
• Consult with appropriate internal resources for guidance and support in serving customers
• Provide & manage forecasts into Product Manager
• Work at customer sites as part of engagement strategy
• Attend customer meetings as required, including any additional Westcon support as required ie: Presales

Administrative/Self Development

• Ensure forecasts are submitted in a timely and accurate manner.
• Prepare business development plans for account set.
• Attend relevant internal and external product training
• Meet all reporting deadlines with accuracy (e.g., call reporting, pipeline reporting, etc).
• Attend all required internal and external meetings
• Maintain and develop own knowledge of Westcon and vendor product portfolio

Job RequirementsProvide product management & sales engagement to resellers. Understand vendor strategy & goals. Key in developing aligned strategies for the benefit of Westcon. Participate in the execution of sales and marketing plans in Tanzania and East Africa wide.