Continuous Quality Improvement (CQI) Officer, TPDF Program
Location | Mbeya, Tanzania, United Republic of |
Date Posted | October 12, 2023 |
Category | Management NGO |
Job Type | Contract |
Currency | TZS |
Description
JOB DETAILS:
Position Overview
Under the supervision of the CQI Advisor, the Program Officer supports the coordination and monitoring of the implementation of CQI activities in HJFMRI Tanzania supported TPDF health facilities in Tanzania mainland and Zanzibar. The position plays a key role in ensuring TPDF Program activities are carried out in alignment with the current Tanzania mainland and Zanzibar guidelines. The incumbent provides regular supportive supervision, mentorship and remediation plans for gaps identified at TPDF health facilities. The position assists facility CQI teams and work improvement teams in identifying gaps and utilizing CQI approaches to address them as well as conducting basic M&E activities to monitor CQI indicators. The position is based in Dar es Salaam with regular travel to TPDF program supported sites across the 16 Tanzania mainland regions and Zanzibar and reports to the CQI Advisor, TPDF Program.
Main Roles and Responsibilities
• Coordinate HIV related Quality Improvement (QI) activities within the program supported health facilities and R/CHMTs.
• Collaborate with HJFMRI technical leads, other program staff and supported facilities to implement and maintain an effective and coordinated approach to supportive supervision.
• Plan and organize the comprehensive quarterly supportive supervision visits.
• Support the coordination and implementation of supportive supervision, mentorship, and remediation visits in close collaboration with different departments and CQI Advisor
• Effectively collaborate with field based HJFMRI clinical team and health facilities CQI teams to analyze gaps and challenges identified during supportive supervision visits and subsequently provide technical assistance for remediation/action plans.
• Monitor CQI teams’ activities at health facilities and communicate with the teams on a regular basis.
• Conduct close monitoring and analysis of selected CQI indicators and communicate with other program departments and health facilities.
• Receive QI reports from facilities monthly, analyze the reports and provide feedback to the direct supervisor and the CQI teams.
• Ensure that the electronic reporting tool for selected CQI indicators is filled in a timely manner and provide technical assistance to complete the monthly reports where necessary.
• Conduct regular coaching sessions for CQI at facility level, targeting the facility CQI teams.
• Facilitate and participate in site visits to assess the progress in CQI implementation and identify way forward to deal with challenges.
• Capacitate facilities on data driven implementation and analysis through CTC analytics.
• Work with field based clinical teams to provide on-site QI consultations and coaching to supported sites using information gathered during assessments so that results are used to effect changes in HIV clinical practice.
• Ensure availability and use of the national and international policies, guidelines, training manuals, recording, and reporting tools and information, education and communication materials that relate to the Quality Improvement Program/Initiative
• Periodically measure and improve the quality of HIV/AIDS and related care be it through supportive supervision, SIMS and / or other available means.
• Be involved in the development of clinical program quality indicators and track them over time, using the results for remediation of gaps and challenges.
• Support the facilitation of QI meetings at the facility level.
• Collaborate with facility WIT to identify CQI implementation gaps and support the development of evidencebased interventions to rectify and maintain quality HIV &AIDS services.
• Communicate best practices and updates to ensure consistency in the program application and to maximize effectiveness in overall program implementation and management.
• Participate in QI meetings at local and national level.
• Perform any other duties or assignments as assigned by your supervisor.
Minimum Qualifications
• Doctor of Medicine degree (MD) or related field required.
• At least 3 years’ experience in CQI projects. Experience in planning and implementing HIV/AIDS care and treatment programs preferred. Prior experience in coordinating and implementing CQI activities in HIV and AIDS project activities preferably funded by PEPFAR required.
• Demonstrated knowledge of CQI principles and skills used in Tanzania HIV and AIDS clinical and community services provision.
• Clear understanding of Tanzanian health structure and system.
• Fluent in the English and Kiswahili languages.
• Competency in analyzing data using CTC2 database for obtaining different reports and lists, using CTC analytics and MS Excel in analyzing and plotting graphs at the minimum.
• Basic understanding of monitoring and evaluation and data analysis preferred.
• Diplomatic and culturally sensitive, enthusiastic for connecting with people of different backgrounds.
• Excellent interpersonal, communication and relationship skills, including flexibility, diplomacy, intercultural communicative competence, and respect for colleagues.
• Demonstrate high integrity and strong values, including confidentiality.
• Ability to build and maintain sound relationships with multi stakeholders; competence to build and effectively manage interpersonal relationships at all levels.
• Ability to multitask, successfully manage work pressure, with minimum supervision.
• Proficiency in MS Office applications.
• Ability to meet and communicate schedules and deadlines.
• Demonstrate exceptional professional judgment.
Applying Instructions
All applications (cover letter and updated CV with three professional referees, in PDF format) should be submitted to recruitment@wrp.or.tz not later than 13th October 2023. Hand-delivered applications shall not be accepted. To be considered, applicants must put the TITLE OF THE JOB in the SUBJECT LINE. As detailed in the job description(s) below, those who do not meet the minimum requirements will not be considered.
HJFMRI is an equal-opportunity Employer. Women are encouraged to Apply.