ii.To assist the Manager in the enforcement of relevant parts of the FCA;

iii.To receive and act on complaints from consumers;

iv.To collaborate with national, regional and international organizations in protecting consumers;

v.To assist the Manager in promoting fair trade between the consumer and the supplier of goods or service provider;

vi.To educate consumers about their rights and obligations;

vii.To develop and implementing consumer redress mechanisms;

viii.To assist in enforcing product recalls and issuance of warning notices to the public on product safety.

ix.To conduct inquiries, studies and researches on Consumer issues; and

x.To perform any other related duties as may be assigned by supervisor.