Duties and responsibilities

1. Administer network and data security, including directory, group policy, firewalls, virus protection, and email security

2. Perform data backups to ensure all company-owned work is saved

3. Install and update network system improvements and connection eg. camera system operation

4. Install and configure wireless networking equipment

5. Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage

6. Assist with the design, implementation, and support of new software and features

7. Evaluate connectivity issues, equipment, and software and hardware

8. Respond to IT issues; hardware maintenance, software, networking, etc.

9. Provide helpdesk and technical support either by phone, remote access, or site visits

10. Oversee troubleshooting for system errors

11. Set up equipment for new users and employees. i.e. Biometric attendance e.t.c

12. Consult with vendors and clients to integrate and update company technology

13. Ensure system optimization for all technology resources

And other duties as assigned by supervisor or manager