ABOUT US

In 2035, Africa will have the largest workforce in the world and will need to catalyze transformation by empowering its largest untapped resource - its people. The African Leadership Group is an ecosystem of institutions with a shared vision to harness Africa’s abundant human capital and transform the continent and the world by selecting, developing, and connecting 2 million ethical and entrepreneurial leaders by 2030. ALG was founded over 15 years ago by Fred Swaniker, a serial entrepreneur recognised by Time Magazine as one of the 100 most influential people of 2019.

ALX and The Room are two brands of the African Leadership Group.  ALX is our training arm, focused on developing skills for the fourth industrial revolution - software engineering, data science, UX design, cyber security, etc. - to ensure that Africa is able to compete effectively as the world undergoes a digital transformation. The Room is our connection arm, a community that our young talent join to access a lifetime of extraordinary opportunities and meaningful relationships. To learn more about us, please read this article about why we launched The Room & this article about the impact of our development programmes on African youth.

ABOUT THE ALX SOFTWARE ENGINEERING PROGRAM TEAM

The ALX SE Team is a high-performing, agile team focused on equipping the continent's next generation of tech talent. This fast-growing programme and team are instrumental to the growth strategy of the wider organization and its impact to help upskill and place technology enthusiasts in dignified employment. We are building something big & ambitious, so there is immense room for growth, for exploration, and for learning. This is an environment where we will expect people to do incredible work, and we will create the space and the support to enable incredible work by actively minimizing the things that don't lead to incredible work happening.

ABOUT THE ROLE

Step In as a Community Manager and Foster a Vibrant Learning Ecosystem!

Immerse yourself in a pivotal role where you can become the catalyst for an inspiring community of budding software engineers. As a Community Manager for a Software Engineering Training Program, your mission is to create a welcoming and stimulating environment that facilitates learning and interaction. Connect the dots between learners, content, and collaboration. Initiate lively discussions, prompt knowledge-sharing, and encourage peer support.

Harness the power of the community to moderate concerns by staying accessible and adeptly solving problems, including fostering relationships, celebrating achievements and being the glue that binds together a diverse group of aspiring software engineers on their educational journey.

Your dedication will contribute to building a community and a network of passionate future tech leaders. For us, It’s about keeping the community energy positive, healthy, engaged and focused on learning. Simple, but oh-so-crucial.

More specifically;

DUTIES AND RESPONSIBILITIES

• Event Maestro: Plan and host virtual community events, including but not limited to expert sessions, student discussions, hangouts, and special events to engage specific groups of learners.
• Newsletter Whiz: Create engaging weekly newsletters that share insights, community updates, and upcoming events.
• Communication Champ: Draft and send out clear, concise, and impactful communications via email and other channels.
• Supportive Guide: Ensure students have what they need and guide them on their journey to becoming successful software engineers by managing and implementing it from selection to graduation.
• Feedback Collector: design and launch reporting tools, analyze feedback and advice on possible variations to improve learners’ experience.
• Troubleshooting Ace: Be accessible daily to address queries and troubleshoot issues within our community platforms.
• Collaboration Star: Work closely with various teams to promote our learning community, celebrate achievements, and publicize events.
• Reporting Guru: Monitor and report on community metrics, including student satisfaction and engagement.
• Community operations: Co-manage the community platforms and tech stack in collaboration with the Engineer Team

Qualifications

• Proven experience of a minimum of 2 years in community management, operations, or similar roles involving customer relations, event organization (virtual), and managing an online tech community is a plus
• Excellent written and verbal communication skills.
• Ability to host and facilitate engaging virtual events.
• Experience in planning and creating engaging content for the community as well as for specific segments of learners
• Proficient in using community platforms such as Slack or Discord.
• Basic graphic design skills for creating event thumbnails and newsletter content.
• Analytical skills to assess community feedback and report on metrics.
• Team player with strong interpersonal skills.
• Passionate about education and learning communities.
• Social media savvy.
• Great oral and written communication skills in English
• Intense customer orientation: You will be relentlessly obsessed with creating exciting and meaningful experiences for your learners.