Cashier Customer Service

at Black Seal Company Limited
Location Dar Es Salaam, Tanzania, United Republic of
Date Posted January 8, 2021
Category Cashier
Finance
Job Type Full-time
Currency TZS

Description

About the job

*Job description*

We are looking for a Cashier to manage all transactions with customers accurately and efficiently.
Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.
Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

*Responsibilities*

* Manage transactions with customers using cash registers
* Scan goods and ensure pricing is accurate
* Collect payments whether in cash or credit
* Issue receipts, refunds, change or tickets
* Redeem stamps and coupons
* Cross-sell products and introduce new ones
* Resolve customer complaints, guide them and provide relevant information
* Greet customers when entering or leaving the store
* Maintain clean and tidy checkout areas
* Track transactions on balance sheets and report any discrepancies
* Bag, box or gift-wrap packages
* Handle merchandise returns and exchanges

*Requirements*

* Work experience as a Retail Cashier or in a similar role in sales (Atleast One Year)
* Basic PC knowledge
* Familiarity with electronic equipment, like cash register and POS
* Good math skills
* Strong communication and time management skills
* Customer satisfaction-oriented
* Diploma Holder from any reputable College.