The Case Manager will work with a Biomedical officer and other members of the technical team to implement HIV prevention program targeting KVP. S/he will monitor the implementation of case linkages during the process of pre counseling, post counseling as well as linkages of positive diagnosed KVP to Care and Treatment Centre. S/he will monitor all activities related to ART for KPs, case retention to care of all identified, diagnosed HIV positive clients as well as returning to care of all clients who missed appointment and lost to follow. She/he will be responsible in making sure that all Navigation process are well established, conducted and maintained according to Care and treatment standards. He/she will play a key role in ensuring that client centered approach is well observed and adhered during service provision to KVP positive clients. She/he will also play a crucial role in supervising and building the capacity of Peer Navigators (PNs) of KVP through conducting progress review meetings in monthly basis. She/he will be coordinating the case management team with health facilities and community for continuum of care. Also, will be responsible in monitoring Gender based/Intimate partners Violence cases includes status of referral and linkages. The Case Manager will report to the Program manager and work closely with the Regional Biomedical technical officer.

Main Accountabilities and Responsibilities
• Liaise with District Community-Based HIV coordinator (DCBHCO)
• Liaise with facilities and peer navigators for enrollment of clients from the community
• Liaise with facilities for retention of clients on ART and PrEP and provide feedback to facilities
• Manage Client Appointment and ART Refill
• Manage and Track Missed appointment
• Support community-based ART & PrEP services by managing appointments for refills
• Support Peer Navigators (PNs) on the “lost to follow” and return to care
• Provide mentorship to PNs
• Act as a link between PNs and facilities
• Supervise peer navigation teams
• Facilitate post GBV linkages and track feedback for GBV survivors
• Tracking and reporting of all completed and non-completed referrals (GBV, STI, HTS, FP etc)
• Daily follow up on cases management by the team, from each service delivery point in close relationship with Biomedical field officer
• Reconcile and compile data into the regional tracking register and the regional partner listing and outcome register, and maintain it on weekly basis
• Follow up on all open cases who do not have an outcome yet and ensure that all escorted / tracked beneficiaries receive an outcome
• Conduct sites visits for at least 70% of the time
• Working with Data manager/M&E Officer to report tracking and partner listing and outcome data to the MER team in the region using referral from feedback
• Prepare weekly and monthly reports related to tracking services and success stories, as needed
• Participate in meetings at CSO level and related CHMTs meetings
• Document best practices for linkage for KVP
• Perform other duties as assigned by line manager

Qualifications and other requirements specific to the role

• Diploma or bachelor’s degree in clinical management, Nursing, Social Work, Counseling and Psychology.

• At least 3-year experience in case management for community-based HIV services for KVP.
• Experience of working with health facilities, CTC in particular
• Experience of working on ART &PrEP retention
• Prior experience in working with literate and non-literate audiences; experience in participatory methods
• Experience on KVP program is an added advantage
• Experience in supervising a field team
Interpersonal skills
• Good communication skills
• Ability to work in a team
• Computer skills in basic applications example Ms excel, Ms word etc.