JOB DETAILS:
Job title: Case Management and Child Protection Advisor
Industry NGO/Social Services
Work Experience 5+ years
City Dar es salaam
State/Province Dar es Salaam
Country Tanzania
Zip/Postal Code +255

Position Purpose:
The Case Management and Child Protection Advisor oversees all case management and child protection activities, including developing guidance and training materials, monitoring implementation progress, identifying and cascading solutions to improve service delivery, and sharing best practices. Case management is the main platform that is used by the project across all sites to deliver services to OVC households to improve beneficiaries’ health and social wellbeing. The Case Management and Child Protection Advisor must be technically competent, drawing on international and national best practices while adhering to national and donor requirements, in not only case management procedures, but also across a broad range of services including nutrition assessment and counseling, psychosocial support, parenting education, education support, and identifying and responding to cases of abuse and violence. This position requires high-level representation and collaboration with government stakeholders and implementing partners. This position will also supervise the Project Officer Case Management and Child Protection.

Key Responsibilities:
Technical leadership responsibilities
• Technically supervise Case Management and Child Protection program activities including the design, development, and implementation of technical guidance as it relates to Case Management and Child Protection, ensuring all activities are in line with state-of-the-art, globally-recognized best practices for addressing needs of OVC, young people, and their caregivers.
• Train, coach, and mentor technical staff and subgrantees responsible for the delivery of case management services, including identifying, enrolling, assessing, developing, and monitoring care plans, referring, and linking to service providers, and graduating beneficiaries as well as child well-being.
• Develop clear guidance, standard operating procedures, tools, and job aids on case management steps (enrollment through graduation and case closure) and CCWs/CHWs service delivery (i.e., nutrition assessment and counseling, psychosocial support, parenting education, education support, and identifying and responding to cases of abuse and violence)
• Oversee all child protection and parenting activities, including monitoring, and ensuring response to violence against children and gender-based violence cases.
• Build awareness of key Case Management and Child Protection concepts and principles among staff, subgrantees, and institutions.
• Develop materials and support project officers’ methodologies for effective identifying appropriate child protection interventions for specific households, depending on the needs and resources of those households.
• In collaboration with HIV Integration Advisor ensure PreP services are available in accordance with government guidance.
• Work with consortium partner responsible for gender mainstreaming and the Technical Director and ensure case management and child protection activities are gender sensitive
• Work in partnership with other OVC technical experts in the implementation of the program
• Work with Director- special projects and technical Director – System Strengthening to rolling out NICMS and overseeing the CHW/CCW transition.
• Remain up-to-date with the latest methodologies, best practices, national and donor requirements.

Supervision , Monitoring and Learning
• Coordinate with zone teams to ensure pre and in-service trainings for CCWs/CHW; this includes developing materials for monthly meetings as well as tracking and monitoring meeting.
• Oversee the training carried out by the technical officers, sometimes serving as a co-trainer, to ensure that they are consistently delivering project training effectively and conveying information and new ideas accurately and in a participatory manner that is appropriate for adult learners.
• Provide guidance and monitor monthly progress towards OVC_SERV, ensuring that the same families are provided with services each quarterly; problem-solving with Zones teams and M&E staff if targets are not achieved.
• Work closely with technical partners through the coordination units to identify and monitor targets in compliance with M&E plan, maintain and facilitate joint operational plans, and develop or refine methodologies to track case management and child protection services over time.
• Review, analyze, and use data for Project Monitoring and Evaluation to identify issues and develop solutions to improve service delivery and implementation.
• Compile regular status, progress, and final reports regarding Pact's case management and child protection work.
• Conduct supportive supervision to technical officers and CSO staff for mentorship and coaching and to ensuring quality delivery of services per the national and donor requirements.
• Ensure proper documentation of OVC case files i.e National Most Vulnerable Children Monitoring System Forms are correctly and filled and filed.
• Lead the development of the technical workplan for CSOs including drafting guidance, standard narratives, Gantt charts, and budget inputs; review CSOs' workplans and budgets.
• Work on quarterly report preparations including specifying data needs, coordinating with other advisors, and compiling and reviewing the report for further review.

Representation and Strategic Direction
• Represent Pact at Case Management and Child Protection Technical Working Groups, as well as PORALG, MOHCDGEC, and Implementing partner meetings, and high-level site visits.
• Closely collaborate with implementing partners on complementary activities around case management, parenting, and child protection.
• Work as part of a team with government ministries and civil society organizations in the promotion of the National Integrated Case Management System and the National Plan of Action to End Violence Against Women and Children.
• Develop responses to ad hoc donor requests.
• Write abstracts to highlight programmatic results for submission to conferences, forums, etc.
• Work closely with the technical director on departmental activities.
• Other work-related duties as assigned
Requirements
Minimum Requirements:
• A master’s degree in social sciences, Public Health or equivalent at a master’s level.
• 5+ years of relevant work experience
• Experience with PEPFAR 3.0 funded projects in Tanzania; understanding of evidenced-based HIV case management and child protection.
• Technical expertise in OVC care and support, violence prevention and response, early childhood and adolescent, development, and education.
• Demonstrated ability and experience in developing tools to ensure quality trainings (including step down trainings), developing and monitoring quality improvement plans.
• Proven ability to provide technical guidance to sub-awardees.
• Experience in using data for decision making to improve programming.
• Strong PowerPoint and presentation skills
• Technical understanding of PEPFAR 3.0 and USAID indicators and managing for performance.
• A strong team player with excellent interpersonal skills and the ability to work in a high profile, fast-paced environment.

Work Hours: 8

Experience in Months: 60

Level of Education: Postgraduate Degree