JOB DETAILS:
PURPOSE OF JOB:
Will be responsible for timely execution of recovery strategies for written-off SME & Mortgage portfolios, with a view to maximizing recoveries.

KEY RESPONSIBILITIES:
Business Management
• Prepare and maintaining daily performance monitoring Trackers/report for constant monitoring key parameters on the bank written-off portfolio, primary focus shall be on:
• Update on all key suit filed for written-off.
• Recoveries status for written off portfolio,
• Upcoming auctions with details about the properties d. Early detection of problem on restructured accounts
• Updates status on key WOs — required on weekly basis.
• Meeting recovery targets

Maintaining written-off portfolio for both existing and newly added accounts ensuring close updation of the status for each account is maintained.
• Analyzing written off portfolio from time to time and ascertain the non-recourse segment of the portfolio and seek approval for complete write off thereafter.
• Liaise with legal unit and ensure at all times, attending all meetings relating to recoveries both for written-off portfolios.
• Upon selected shall be ready to attend court sessions as key witness on behalf of the bank.
• Updation of key details for all written off accounts including but not limited to KYC and other data sets that should facilitates the obligor whereabout.
• Maintaining recoveries tracker and projection for written off accounts and share the same on weekly basis for discussion with Recoveries team.
• Preparing and sending reminders to customers regarding payments, or other issues as mandated by management.
• Preparing adverts for marketing of repossessed properties or properties about to be auctioned by the bank or through external parties.
• Handling of various audits including external and internal.
• Liaise with finance team to ensure accurate and timely sharing of information on written-off portfolio.
• Assist in the implementation and UAT of major credit related projects specifically for collection and recoveries unit.
• Where possible ensure firm communications with respective written off customers is maintained throughout and management appraised on the progress accordingly.
• Maintaining written-off collateral register and ensure constant updates are made in timely manner.
• Ensure timely branch wise posting of written-off recoveries to CBS is done.

Risk and Compliance
• Managing the performance of External Debt Collectors (EDC) for the written-off accounts that have been assigned to them.
• Adhere to TAT on customer query resolution.
• Ensure that adequate risk controls are in place.
• Drive a culture of proactive compliance among team members
• Determine action plans for effectively reduce and manage risk issues that are related to Internal/External or BoT findings.
• Assist the line manager to timely review SAM Policy and SOP.
• Maintain audit closure tracker and follow-up on all audit issues that need to be closed.
• Follow-up on all governance issues of the department example CSRA, KRI etc
• Any other duties that may be assigned by the line manager or management

QUALIFICATION AND EXPERIENCE REQUIRED
• University degree preferably in Law, Accounting/Finance and Business Administration
• Relevant professional qualification in banking, risk management, recovery, and law.
• At least years work experience in similar position

Please send your application to hrrecruit@eximbank.co.tz 

Applications are to be sent with the subject being: Assistant Manager: Written-off SME & Mortgage Recoveries