5-star lodge in the Ngorongoro Crater in Tanzania is looking for an experienced Assistant General Manager.

Duties include:

• Relationship building – Assist the General Manager with staff, guests, Governmental entities, the community, and the Industry (Agents and other Lodges).
• Development – Assist the General Manager working with Community Development, proactive Wildlife Conservation and the people within the organization.
• Business Efficiencies – Assist the General Manager with cost control, local procedures, and quality of product.
• HC construction – Assisting the General Manager in maintaining and enhancing – understanding and adherence.
• Product development on guest experience – Assisting General Manager on Lodge, food, game experience, and all guest touchpoints
• Engaging – Assisting the General Manager with the people, the culture, the work style, the expectation
• Regular assessment – Assisting the General Manager with functionality, efficiency and strength of all operational equipment, vehicles, generators, and buildings.
• Regular engagement – Assisting the General Manager with the Union Chair and personnel.

• Experience in the service industry especially in dealing with guests and staff
• Previous in running a five-star operation with over 40 beds
• At least 5 years of Management Experience in East Africa (Tanzania)
• At least 10 years of Management experience in a 5-star operation
• Bachelor’s degree in hospitality or Hotel Management or a related Field
• Strong Financial capabilities.