Operations Team Lead

at Confidential Co.
Location Dar es Salaam, Tanzania, United Republic of
Date Posted July 1, 2025
Category Management
Operations
Job Type Full-time
Currency TZS

Description

About the job

as a trusted recruitment partner, committed to connecting talented professionals with leading organizations across the globe. We are currently hiring on behalf of a fast-growing digital marketing company seeking a highly organized and proactive Operations Team Lead. This is a full-time remote role open to candidates located within the EMEA region.

About the Role

As the Operations Team Lead, you will play a key role in driving operational excellence across various departments. You’ll be responsible for optimizing internal processes, managing cross-functional collaboration, and ensuring that project delivery aligns with business goals. This role is ideal for individuals with a passion for efficiency, leadership, and delivering impactful results in a digital-first environment.

Key Responsibilities

  • Lead and manage daily operations across teams to ensure smooth workflows.
  • Design, implement, and refine operational processes and systems.
  • Monitor KPIs and drive continuous improvement initiatives.
  • Collaborate closely with project managers, marketing, and client success teams.
  • Identify bottlenecks and proactively develop solutions to enhance productivity.
  • Oversee resource planning and performance tracking.
  • Prepare and present regular operational reports to senior management.
  • Support onboarding and training of new team members.

Qualifications

  • 5+ years of experience in operations management or a similar role.
  • Previous experience in a digital marketing or tech-driven company is preferred.
  • Strong leadership and problem-solving skills.
  • Proficient in project management and collaboration tools (e.g., Asana, Notion, Trello, Slack).
  • Excellent communication and organizational skills.
  • Ability to work remotely and manage teams across different time zones.
  • Fluency in English is required; Arabic or other EMEA languages are a plus.

What’s Offered

  • Full-time remote opportunity within the EMEA region.
  • Dynamic and collaborative work culture.
  • Competitive compensation and performance-based incentives.
  • Career advancement opportunities in a growing digital company.
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