JOB DETAILS:
Are you a great communicator who thrives in a fast-paced environment? Suka Ride is looking for a Call Centre Agent to provide top-notch customer support and ensure seamless  communication with our users.

Key Responsibilities:
• Handle incoming and outgoing customer calls
• Assist drivers and passengers with inquiries and issue resolution
• Provide excellent customer service and maintain a high satisfaction rate

• Record and report call data for service improvements

Qualifications:
• Strong communication and problem-solving skills
• Previous experience in a call center or customer service role is a plus
• Ability to multitask and work in a fast-paced environment
• Fluency in Swahili and English
Contract Terms: 3 to 6 months, with potential for extension based on performance.