JOB DETAILS:
The Head of Collection will lead the collections department, driving strategies to recover outstanding debts while maintaining positive client relationships This position demands strong leadership, strategic planning, and comprehensive knowledge of financial regulations and debt recovery processes.

Key Responsibilities:
• Develop and implement collection strategies to maximize recovery of outstanding debts.
• Lead and supervise the collections team, providing guidance and support.

• Monitor and analyze collections performance metrics, making adjustments as necessary.
• Ensure compliance with all relevant financial regulations and laws.
• Negotiate payment arrangements and settlements with clients and external partners.
• Maintain accurate records of all collection’s activities and communications.
• Collaborate with other departments to resolve billing disputes and customer service issues.
• Develop and maintain policies and procedures for the collections department.
• Provide regular reports and updates to senior management on collections performance and challenges.

Important Skills
• Financial analysis
• Debt recovery
• Leadership
• Negotiation
• Data analysis
• Strategic planning
• Microsoft Office Suite

Qualifications:
• Education: Bachelor’s degree in Finance, Business administration or any other related fields.