Client Success and SLA Manager
| Location | Dar es Salaam, Tanzania, United Republic of |
| Date Posted | December 19, 2024 |
| Category | Customer Service Management |
| Job Type | Full-time |
| Currency | TZS |
Description
Competences:
- Strong understanding of telecom products, services, and customer experience standards.
- Expertise in instructional design, learning principles, and quality assurance methodologies.
- Excellent analytical skills for interpreting performance data and identifying areas for improvement.
- Knowledge of telecommunications products, services, and industry trends.
“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices. Only shortlisted applicants will be contacted