Let’s grow together, become part of Yas.

Requirements:

• University degree in Business Administration or related fields.
• 10 years of experience in Commercial (Sales & Product and Services).
• At least 5 years of experience in leading brand management or customer experience.
• Experience in Telecom or Bank branch management is an added advantage.

Core Responsibilities:

• Lead the implementation of standard operating procedures (SOPs) to ensure consistent and efficient operations across all Yas-owned shops.
• Lead, mentor, and inspire a high-performing team of Yas-owned shops.
• Establish and maintain high standards for customer experience and brand consistency in Yas-owned shops.
• Set stretched sales and profitability targets for the shop network and ensure effective strategies to meet or exceed the targets.
• Collaborate with internal stakeholders to achieve signature experiences for our customers.
• Ensure that all Yas-owned shops operate in compliance with industry regulations, company policies, and health and safety standards.

Competences:

• Excellent interpersonal, negotiation & analytical skills, and proficiency in interpreting data.
• Strong understanding of shop operations, including inventory management, sales forecasting, and customer service & experience.
• Knowledge of telecommunications products, services, and industry trends.

“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices. Only shortlisted applicants will be contacted.”