Lodge Manager
Location | Dar es Salaam, Tanzania, United Republic of |
Date Posted | July 15, 2024 |
Category | Hospitality Management |
Job Type | Full-time |
Currency | TZS |
Description
Missions:
- Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issues
- Inspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repair
- Supervising and managing all lodge staff to ensure smooth operations
- Ensuring guest satisfaction through exceptional customer service
- Overseeing daily activities such as check-ins, reservations, and housekeeping
- Managing budgets, expenses, and financial transactions related to the lodge
- Handling guest complaints and resolving issues promptly
- Training staff on protocol during crises situations
- Working closely with local authorities, medical personnel, and other concerned parties in case of emergencies
- It will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organizing, implementing, monitoring, evaluation and reporting
- Assist with meeting guest requests and ensuring that all staff provides the highest level of customer service.
Required profile for job ad : Lodge Manager - Dar es Salaam
- Supervising and managing all lodge staff to ensure smooth operations
- Ensuring guest satisfaction through exceptional customer service
- Overseeing daily activities such as check-ins, reservations, and housekeeping
- It will be the duty of the lodge Manager to manage the business, using the following skills: Planning, organising, implementing, monitoring, evaluation and reporting.