The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

The Engineering Manager, Switchboard leads a Fullstack team responsible for the GitLab Dedicated customer-facing control panel referred to as "Switchboard". The team consists of Backend Engineers and Frontend Engineers.

The Engineering Manager's primary responsibility and focus is building a world-class team (hiring and coaching), and putting them in the best position to succeed. They must also efficiently coordinate across departments to accomplish collaborative goals.

They need to be familiar with GitLab's underlying technologies and processes to be able to support their team growth, as well as be the final decisive vote in cases where the team is blocked on a decision.

Responsibilities

• Hire an incredible team that lives our values
• Improve the happiness and productivity of the team
• Hold regular 1:1's with team members
• Drive efforts and ensure efficiency around GitLab production
• Manage team projects
• Work across sections within engineering
• Improve the quality, security and performance of the product
• Work on small code changes outside of the critical path

Required profile for job ad : Engineering Manager, Switchboard

Requirements

• 3+ years managing software development and site reliability engineering teams
• Strong technical background
• Experience in managing a combined team of engineers that have a focus on backend and frontend interfaces
• Experience in running a customer-facing application
• Experience in collaborating with Design and Product teams on wireframes for the customer-facing control panel
• Demonstrated teamwork in a peak performance organization
• Experience running a consumer scale platform
• Product company experience
• Enterprise software company experience or startup experience
• Computer science education or equivalent experience
• Passionate about open source and developer tools
• Exquisite communication skills
• Leadership at GitLab
• Experience in managing a remote team
• Ability to use GitLab