About Us

Wasoko is an e-commerce company transforming communities across Africa by revolutionising access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Tanzania, Rwanda, Zambia, Ivory Coast and Senegal use Wasoko mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Position: Country Security & Investigations Officer

Reporting to the Regional HSSE Manager, this position is responsible for the efficient security operation by securing premises and personnel through inspecting the premises and monitoring surveillance equipment. The CSO inspects the premises and ensures compliance to security policy and procedures and prevents losses or damage by reporting irregularities that may arise such as theft attempts on valuable assets and property. This role also ensures that Wasoko premises maintains excellent working conditions by keeping the facilities safe and problem-free and coordinates all security service providers in the premises and submits periodic reports as required by the organisation.

Location: Tanzania

Duties and Responsibilities

• Lead investigations on all incidents, crime and discrepancies, file reports and liaise with the relevant security agents

• Monitoring inventory to identify theft or shortages.

• Minimizing the financial losses of a retail operation related to theft, vandalism, accident, and injury.

• Maintain relationships with high level law enforcement agencies and prosecution agencies

• Intelligence gathering and creating security awareness and advice to foster staff, customers and company assets security

• Help in Identification, recommendation, and implementation of systems to minimize loss of merchandise, money, or company assets.

• Conducting periodic inspections of stores and facilities to ensure surveillance and security equipment is functioning properly.

• Determine and select appropriate security systems and manage security installations where/when required

• Auditing sites to ensure inventory is processed, handled, and monitored appropriately; and documentation of any errors or failures.

• Assist in ensuring security audits and risk analysis for all branches and making recommendations

• Developing policies and training staff in loss prevention, reduce shrinkage, and use tagging and/or report mechanisms.

. Researching and implementing additional security measures

Requirements

• Degree/Diploma in Social sciences ( Criminology and Security studies an added advantage)
• At least 5 years of service in disciplined Forces or Private security
• Proven investigation skills
• Good IT skills
• Experience in FMCG industry/ Logistics
• Proven management skills Managing Outsourced Guarding Resources,
• Fire safety and fire fighting Skills
• Physical Security operations (Entry control, Security systems monitoring , Crisis
• management, Field management)
• Good people management and coordination skills
• High emotional intelligence
• Excellent geographical knowledge of Tanzania
• Business fluency in English & Swahili