OVERVIEW.
Responsible for overseeing daily front desk and administrative duties.

JOB DESCRIPTION.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors, clients, staff members in a friendly and professional manner.
• Handling inquiries and sorting correspondence.
• Copying, scanning, and filing documents.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, Flowers, etc.)
• answer visitor’s questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Informing line managers on personal guests/visitors of staff coming during office timings.
• Ensuring each visitor has been asked if they have prior appointments.
• Receive letters, packages, etc. and distribute them
• Drafting Adhoc correspondences.
• Take up other duties as assigned (travel arrangements, schedules, etc.) performing other administrative tasks, if required.
• Ensuring hygiene in bathrooms and they are cleaned every two hours by housekeepers
• Preparing and forecasting admin budgets for various departments
• Monitoring and supervising drivers, housemaids, and messengers
• Maintaining visitor’s logbooks, in and out of office items
• Reviewing and updating logs of the fixed assets
• Procurement management
• Reporting improper dressing of staff to HR Manager and line managers
• Processing business bids and tenders (Admin related part of it)
• Built developed and implemented a business continuity plan as a sustainable process to ensure the business is not impacted in case of any unforeseen circumstances.
• Periodic reviewing the business continuity plan by Conducting simulation drills for testing purposes
• Scrutinizing, enquiring, and negotiating with suppliers to have favorable terms on the contracts
• Overseeing and managing vehicle fleet, parking issues, reviewing Bolt invoices, and Logistic management
• Forecasting and preparation of operational and administrative budget
• Ensuring upkeep of office providing for a working environment that is comfortable with all staff
• Oversee and coordinate fixing and repair of any damages that occur at the office.
• Forecast and project all required resources for running of the office and oversee procurement of all resources (Kitchen supplies, Stationeries, electronic equipment’s and computers, etc
• Oversee day-to-day tasks including but not limited to: running water, electricity, power generator functioning and security are attended to
• Ensure to keep the company compliant with new government regulations for applying new licensing and timely renewal of all compliance-related documents and certificates viz OSHA, Heath and Safety certificates, Fire and safety certificates, Business license, BRELA filing, PO Box renewal, Keeping a tab on Software licensing renewal
• Oversee management of support staff and administrative team.
• Ensure a safe working environment by liaising with a security company.
• Put in place guidelines to curb office thefts, disappearances, or loss of personal and company items.
• Ensuring management of housing of Expat staff.
SKILLS AND QUALIFICATIONS.
• High school diploma or certificate.
• Bachelors degree is an added advantage.
• At least two years of training or experience in customer service and office work.
• Computer proficiency.
• Strong verbal and written communication skills.
• Ability to work independently