Responsibilities
• Collecting rent and other property fees from tenants
• Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
• Reporting the property’s financial status, occupancy and expiring leases to property owners
• Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
• Advertising vacant properties
• Inspecting properties and arranging for repairs and new materials as required
• Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
• Investigating and resolving property complaints and rental violations
Skills
• Customer service and interpersonal skills needed to meet with prospective and current tenants
• Good verbal communication
• Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
• Organization and the ability to multitask efficiently
• Problem-solving to find effective solutions for a variety of potential issues
• Knowledge of rental contracts and property and anti-discrimination laws